Sunday, 31 May 2015

Unexpected Error Occurred During Tax Calculation - Exception: 023 When Attempting to Save a Newly Created PO (Doc ID 1966482.1)

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APPLIES TO:

Oracle Purchasing - Version 12.1.3 and later
Information in this document applies to any platform.

SYMPTOMS

On R12  Instance when attempting to Save/Approve a newly created PO (Purchase Order)the following error occurs:

ERROR
________

"Unexpected error occurred during Tax Calculation - Exception: 023"


Debug log Message shows:
x_acct_rate_type is null
x_acct_rate_date is null
x_acct_exchange_rate is null


Steps To Reproduce:
        Login to the E-Business Suite
        Go to the Purchasing Responsibility
        Create a new Purchase Order
        Enter the details and  Save / Approve you see the above error

CAUSE

Incorrect setup. Creating a PO(Purchase order) in foreign currency i.e  'USD' without providing the Rate Type and Rate Details in the Currency Tab.

 It is mandatory to define Rate Type and Rate Details in the Currency Tab when using foreign currency

This is explained in the following bug      
Bug 20405214 : PO APPROVAL ERROR:UNEXPECTED ERROR DURING TAX CALCULATION - EXCEPTION: 023

SOLUTION

To implement the solution, please execute the following steps in test instance:
1. It is mandatory to define Rate Type and Rate details in the currency tab when using foreign currency
2. Fill the PO Header Information and PO Lines
3. Click on Currency Tab
4.Make sure Currency is Populated eg 'USD'
5.Make sure Rate Type is populated
6.Make sure Rate Date is populated
7.Make sure Rate column is populated
8.Save the Purchase Order and Approve it
9. If Successful Migrate the solution as appropriate to other environments.

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